Contact us
Questions, doubts, requests? Don't hesitate to write or call us!

TELEPHONE
You can contact us from Monday at Saturday, from 10:00 at 18:00:
+39 3513331890 (EN / ITA / FR)
+355 699511110 (AL / ITA)

You can contact us by email using the form below or by writing to the following email:

FAQ
Any questions? We have collected answers to the most frequently asked ones from our travellers!

where we are
Kadastral Zone nr 2679
Mezez 1001 - Tirana

Questions, doubts, requests?
Write us an email!
FAQ
If you have any questions about your next trip please consult our FAQ, but don't hesitate to contact us if you have any further questions!

General Questions
What should I take with me?
Hiking shoes, water bottle, backpack and rain jacket are the necessary kit for a comfortable experience.
For whom is Balkanstrek suitable?
Balkanstrek adventures are suitable for moderately fit people who are, therefore, physically active throughout the year. It is recommended for children over the age of 7.
How much training do I need?
The Balkanstrek adventures require minimal physical preparation: those who decide to participate in the multi-day experiences must be trained enough to tackle treks of medium difficulty.
What do Balksanstrek trips include?
Balkanstrek trips are all inclusive. Activities not included will be specified in the itinerary from time to time.
What is the right clothing for a'Balkanstrek experience?
For a clear trip to the Balkans, it is advisable to dress in layers: you reach altitudes of over 1,000 metres and the weather in the mountains is variable.
Are Balkanstrek adventures Pet Friendly?
For the safety of your four-legged friend, it is always best to send an e-mail before booking, specifying the type of tour you would like to take. Depending on the type of experience, we will indicate whether it is appropriate to bring an animal.
How to organise for a 4x4 trip?
Balkanstrek's 4x4s are modern, so they are quite comfortable. No special preparation is needed for a trip on our 4×4s.

Reservations
How do I book?
Select the date in the calendar and book your tour! Check availability, enter your details and wait for confirmation.
What payment methods do you accept?
On our site you can pay by credit card, paypal or bank transfer in advance. If you live in Albania you can also pay in cash at the hotel at the time of booking.

Albania & destinations
What currency is there in Albania?
The Albanian currency is the Lek (plural lekë), abbreviated to LK. The Euro is, however, accepted practically everywhere.
Is Albania a safe place?
Yes, Albania is a safe place. The Albanians are a very hospitable people and tourists are welcome.
What's the weather over the Balkans?
Albania has the same temperature and climate as Italy. The Balkans is a mountainous area and therefore has a variable and cool climate even in summer.

Activities
What activities will my trip include?
What if I don't feel like doing an'activity?
Some activities such as travelling by 4×4 are necessary and indispensable to reach the locations of our itineraries, others are at your discretion. For example, it is possible to sleep in guest houses if the idea of spending a night in a tent does not appeal to you, just as it is possible to wait outside the caves if your itinerary includes a caving experience that you decide not to do. We invite you to contact us for any further doubts or specific questions!


